Frequently Asked Questions

Our minimum order quantity starts at just 100 units for standard formulas, making it accessible for startups and small businesses. For specialized formulas or complex customizations, the MOQ may be slightly higher.

We also offer tiered pricing that decreases as your order quantity increases, providing cost savings for larger orders.

The typical production timeline is 4-6 weeks from final approval to delivery. This includes:

• Formula development and testing (1-2 weeks)
• Color matching and approval (1 week)
• Production and quality control (2-3 weeks)
• Packaging and shipping (1 week)

Expedited options are available for an additional fee.

We offer a wide range of formulas to meet different market needs:

• 21-Free Formulas: Free from 21 harmful chemicals
• Vegan & Cruelty-Free: No animal-derived ingredients or testing
• Water-Based: Safe for children and sensitive individuals
• Quick-Dry Lacquers: Faster drying times
• Gel-Effect Polish: High-shine finish without UV lamp
• Traditional Lacquers: Classic formulas with vibrant colors

All our formulas are cruelty-free and comply with international safety standards.

Yes, we offer both private label and white label services:

Private Label: Complete customization including formula development, color creation, and custom packaging with your brand identity.

White Label: Use our existing formulas and colors with your branding applied. This option has lower MOQs and faster turnaround times.

We can help you determine which option best fits your business needs and budget.

Our color matching process combines advanced technology with expert craftsmanship:

1. Submission: Provide your color reference (physical sample, Pantone code, or digital image)
2. Analysis: Our AI color matching system analyzes the reference
3. Creation: Our chemists create a custom formula match
4. Approval: We send physical samples for your approval
5. Adjustment: Fine-tune the color if needed (up to 3 revisions included)

This process typically takes 1-2 weeks depending on complexity.

We maintain rigorous quality control throughout the manufacturing process:

• Raw material inspection and testing
• In-process quality checks during production
• Finished product testing for viscosity, color accuracy, and performance
• Stability testing to ensure shelf life
• Batch consistency verification
• Final inspection before packaging and shipping

Our facility is FDA-registered and follows GMP (Good Manufacturing Practices).

Absolutely! We specialize in creating custom formulas tailored to your specific requirements. Our R&D team can develop:

• Unique finish types (matte, shimmer, metallic, holographic)
• Special effect formulas (thermal, magnetic, glow-in-the-dark)
• Performance-enhanced formulas (longer wear, faster drying)
• Targeted formulations (for specific markets or consumer needs)

Custom formula development typically requires a higher MOQ and longer timeline than standard formulas.

Several factors influence the final cost of your custom nail polish:

• Order Quantity: Higher quantities typically have lower per-unit costs
• Formula Type: Specialized formulas cost more than standard ones
• Color Complexity: Custom colors and special effects increase costs
• Packaging: Custom bottles, caps, and labels add to the price
• Additional Services: Brand consulting, marketing support, etc.

We provide detailed quotes after understanding your specific requirements.

Yes, we offer several sample options:

• Formula Sample Kit: Contains samples of our different formula types
• Color Range Kit: Shows our standard color options
• Custom Color Samples: Specific colors matched to your request
• Packaging Samples: Examples of bottle styles and label options

Sample kits are available for purchase, with the cost typically credited toward your first order.

We accept various payment methods for your convenience:

• Bank transfers/wire transfers
• Credit cards (Visa, MasterCard, American Express)
• PayPal
• Letters of Credit for large orders

Payment terms are typically 50% deposit with order confirmation and 50% balance before shipment.

We ship worldwide to most countries. Shipping costs depend on:

• Destination country
• Order weight and dimensions
• Shipping method (express vs. standard)
• Customs and import duties (varies by country)

We provide shipping quotes during the order process and can recommend the most cost-effective shipping options for your needs.

Yes, there are shipping restrictions for nail polish due to its classification as a hazardous material:

• Ground shipping is typically required (no air shipping for standard formulas)
• Special labeling and documentation are needed
• Some countries have import restrictions on cosmetics
• Quantity limits may apply to certain destinations

We handle all necessary documentation and ensure compliance with shipping regulations.

Yes, we provide comprehensive support for international shipping:

• Preparation of commercial invoices
• Certificate of Origin when required
• MSDS (Material Safety Data Sheets)
• Product ingredient declarations
• Any other documentation required by your country

While we handle the export documentation, import duties and taxes are the responsibility of the recipient.