Information about our shipping methods, timelines, and international delivery
At LuxeFormula Labs, we understand that timely delivery is crucial for your business. We partner with reliable shipping carriers to ensure your custom nail lacquer products arrive safely and on schedule.
Production Timeline: Please note that shipping timelines begin after production is complete. Custom formulations typically require 4-8 weeks for development and manufacturing before shipping.
We offer several shipping options for orders within the United States:
| Service | Transit Time | Cost | Features |
|---|---|---|---|
| Standard Ground | 3-7 business days | Calculated at checkout | Tracking included |
| Expedited | 2-3 business days | $15-$25 | Priority handling |
| Express | 1-2 business days | $25-$45 | Signature required |
| White Glove | By appointment | Quote required | Special handling for large orders |
We offer free standard ground shipping on all orders over $500 within the contiguous United States.
We ship to most countries worldwide. International shipping costs and delivery times vary based on destination.
International customers are responsible for:
Restricted Countries: Due to regulatory restrictions, we cannot ship nail lacquer products to certain countries. Please contact us before ordering if you have questions about shipping to your location.
Once your order is placed and approved, here's what to expect:
Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment's progress.
Due to the nature of our products, we have specific shipping restrictions:
Nail lacquer products are classified as hazardous materials for shipping purposes. This means:
Extreme temperatures can affect nail lacquer products. During periods of extreme heat or cold, we may:
If you experience any issues with your shipment, please contact us immediately:
In the rare event that your package is lost or damaged in transit:
If you need to correct your shipping address, contact us as soon as possible. Address changes may incur additional fees if the order has already entered the shipping process.
Contact Information: For shipping inquiries, please email shipping@luxeformulalabs.com or call +1 (888) 555-1234. Our shipping department is available Monday-Friday, 8am-6pm EST.
We reserve the right to modify this shipping policy at any time. Changes will be effective immediately upon posting to our website.
Last Updated: January 15, 2023